Answering All of Your Questions About Kia Warranty (Including Roadside Assistance)

Answering All of Your Questions About Kia Warranty (Including Roadside Assistance)

Understanding your Kia warranty gives you confidence in your vehicle purchase and helps you maximize the protection available. At Lindsay Kia, we've answered the most common questions about Kia's comprehensive warranty program to help you navigate your coverage with ease.

What basic coverage comes with my new Kia?

Your new Kia comes with a New Vehicle Limited Warranty that provides bumper-to-bumper protection for 60 months or 100,000 kilometres, whichever occurs first. This comprehensive coverage protects against defects in materials and workmanship across most vehicle components.

The same warranty includes Power Train coverage for essential drivetrain components like the engine block, cylinder heads, timing components, transmission case, and internal parts. For four-wheel drive vehicles, this extends to transfer cases, axles, and universal joints as well.

How long is the warranty on Kia hybrid and electric vehicles?

Kia provides extended warranty protection for hybrid and electric vehicles:

  • Hybrid system components (battery pack assembly, power control unit, traction motor): 96 months/150,000 kilometres
  • High-voltage battery in hybrid and plug-in hybrid vehicles: 96 months/160,000 kilometres
  • EV system components (motor, reduction gear, inverter unit): 96 months/150,000 kilometres
  • EV battery capacity: 8 years/160,000 kilometres against capacity loss below 70%

This extended coverage reflects Kia's confidence in their advanced powertrain technology and provides peace of mind for drivers transitioning to electrified vehicles.

What corrosion protection does my Kia warranty include?

Your Kia's exterior is protected through two key warranty provisions:

  1. Anti-Perforation Limited Warranty: Covers body sheet metal panels against perforation (holes forming from inside out) for 60 months with unlimited kilometres.
  2. Paint Warranty: Covers defects in paint for 36 months/60,000 kilometres, while minor cosmetic imperfections like orange peel and overspray receive 12-month/20,000-kilometre coverage.

For vehicles in challenging environments, regular maintenance helps preserve this protection—especially underbody washing for vehicles exposed to road salt or coastal conditions.

What parts are NOT covered under the warranty?

While Kia's warranty is comprehensive, certain items are excluded as they're considered normal maintenance or subject to wear:

  • Regular maintenance items (oil changes, filters, fluids)
  • Normal wear items (wiper blades, brake pads/shoes)
  • Tires (covered separately by the tire manufacturer)
  • Damage due to accidents, misuse, or environmental factors
  • Modifications or non-Kia approved accessories
  • Cosmetic deterioration from normal use
  • Damage from improper maintenance

These exclusions are standard across the automotive industry and highlight the importance of regular maintenance according to your owner's manual.

What happens if I need a replacement part during the warranty period?

Genuine Kia replacement parts and accessories installed by authorized dealers receive warranty protection for:

  • The remainder of your vehicle's warranty period, OR
  • 12 months/20,000 kilometres from installation, whichever provides greater coverage

This includes both parts and labour when installed by an authorized Kia dealer. For parts purchased but not installed by a dealer, coverage extends for 6 months from the purchase date (parts only).

What roadside assistance benefits come with my Kia?

The Kia Extra Care Roadside Assistance Program provides 5 years of unlimited mileage support throughout North America, including:

  • Mechanical breakdown towing
  • Accident towing services
  • Emergency battery assistance
  • Flat tire service
  • Lockout service
  • Gas delivery (up to 10 litres)
  • Winching/extrication
  • Trip interruption services when breakdowns occur more than 100 km from home

For electric vehicles, specialized towing equipment ensures proper transport. Trip interruption benefits can include accommodation, meals, and alternative transportation reimbursement up to $100 per day (maximum $300 per breakdown).

How do I maintain my warranty coverage?

To keep your warranty protection intact:

  1. Follow the maintenance schedule in your owner's manual
  2. Keep detailed service records as proof of maintenance
  3. Use an authorized Kia dealer for service when possible
  4. Report any potential warranty issues promptly
  5. Use genuine Kia parts for repairs and maintenance

Regular maintenance not only preserves your warranty but also helps prevent issues before they develop, saving you time and money over your ownership experience.

Can I transfer my warranty if I sell my Kia?

Yes, Kia's warranty is fully transferable to subsequent owners for the remainder of the original coverage period. This transferability enhances your vehicle's resale value and provides the next owner with continued protection.

When selling, provide maintenance records and warranty information to the new owner. The warranty remains valid without any transfer fees or additional paperwork.

Where can I get warranty service for my Kia?

Any authorized Kia dealer in Canada can perform warranty repairs. For the most personalized service, returning to your selling dealership is recommended, as they're familiar with your vehicle's history.

If you're traveling in the United States, authorized Kia dealers there can also provide warranty service. Be sure to bring documentation confirming your purchase date and this warranty manual when visiting U.S. dealers.

What should I do if I experience a warranty-related issue?

If you believe your vehicle has a defect covered under warranty:

  1. Contact your Kia dealer's service department promptly
  2. Explain the issue in detail
  3. Schedule an evaluation appointment
  4. Bring your maintenance records to your appointment
  5. Allow the technicians to diagnose the concern

Most warranty concerns are resolved efficiently at the dealer level. If additional assistance is needed, Kia Canada's Customer Experience team is available to help.

How is the Kia warranty different from competitors?

Kia's warranty stands out in several key areas:

  • Longer standard coverage period (5 years/100,000 km) compared to many competitors' 3-year/60,000 km programs
  • Extended 8-year/150,000 km coverage for hybrid and EV components
  • Comprehensive anti-perforation coverage with unlimited mileage
  • 5-year unlimited mileage roadside assistance throughout North America
  • Transferable warranty protection that enhances resale value

These advantages demonstrate Kia's confidence in the quality and reliability of their vehicles while providing superior value for your investment.

Your Partner in Protection

At Lindsay Kia, we're ready to answer specific questions about your warranty coverage and help you maintain your vehicle properly. Our factory-trained technicians understand exactly what your Kia needs to stay in warranty and perform at its best. Visit our service center today to schedule your next maintenance appointment and keep your vehicle protected for years to come.

To learn more about Kia warranties, visit Kia.ca